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CREDIT TERMS & CONDITIONS
How SecondTicket Works     Examples of Credit Redemption

The following governs all distribution and usage of credits associated with SecondTicket contests, rebates, surveys or referrals:

TYPES OF CREDITS
  • Registration - Earned by registering for a contest and meeting its minimum participation requirement
  • Performance - Earned for successful contest performance
  • Conditional - A performance credit earned only if you do not win a performance credit of greater value during the same contest
  • Referral - Earned by recruiting new fans to participate in a contest
  • Bonus - Earned for optional acts within a contest, or awarded for optional acts such as survey participation

    USAGE & REDEMPTIONS
  • Credits may be applied toward the cost of the second ticket in an eligible order (see below)
  • Credits may be donated to SecondTicket's 'GIVE' program (see below)

    ELIGIBLE ORDERS
  • Orders of two or more tickets; orders of a single ticket are ineligible for credit usage. For example, a two-ticket order is eligible for up to a 50% discount; a three-ticket order is eligible for up to a 33% discount, etc.
  • Tickets which gain the user entry into the main event at the venue. Credits are invalid on items such as parking passes, restaurant or hospitality passes, ticket upgrades, etc.
  • Only transactions made on SecondTicket.com, offline with a SecondTicket representative, or any Ebay Buy It Now purchase from Ebay account secondticket.  Credits may not be applied toward an item won via an Ebay auction.

    CREDIT DONATIONS
  • Credits may only be donated during the month in which they expire.  Expired credits may not be donated.
  • Credits may only be donated via the 'GIVE' donation page on SecondTicket.com. 
  • Credit donation does not necessarily include rights to participate in the selection of award winners.

    ACTIVATION, LIMITS AND TRANSFERABILITY
  • There is no limit to the number of credits a fan may accrue.
  • Credits may not be combined or transferred between fans.
  • The only person who may redeem credits is the one to whom the SecondTicket invoice is issued.
  • The maximum amount of credits that may be applied to an order is the current amount in that person's SecondTicket fan account.
  • If multiple events are included on a single invoice, credits may be applied toward each individual event.
  • All credits include expiration dates which vary by program but are generally valid for approximately one year.
  • Registration credits are activated upon participation in a contest. Registration credits are not activated for fans who register for, but does not participate in, a contest.
  • Performance credits are activated immediately. Once credits are activated they are valid until their expiration date, regardless of your subsequent participation or lack thereof.
  • Conditional and bonus credits earned in a rebate are activated upon confirmation that the future event has not occurred.
  • Other bonus credits are earned upon the conclusion of the future event
  • Purchases made by or through any other professional ticket reseller are ineligible for rebates or credits.
  • Credits earned via a referral program are limited to one credit per referral period unless otherwise indicated.
  • Individual programs may include additional credits terms not listed herein.

    For additional information or if you have questions about these terms and conditions, please contact us at 888-369-3694 or 404-474-0458.
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